We try our best to make things easiest for you to order from us. We have 4 choices you can choose from.

1. Call us at 02-224-9268, 02-224-9269, or 092-009-4706
2. LINE application at ID: tratrading
3. Buy online via this website
4. Visit us at our shop

NOTES: Please be reminded that after you have placed an order and made a payment, it is very important to notify us by clicking payment notification link. So that we will know you have made a payment.

Contact us at

• email: [email protected]
• 02-224-9268, 02-224-9269, or 092-009-4706

You can make a payment by bank transfer.

Please wait for our confirmation email before making a payment. After payment, please notify us by clicking here.

For domestic customers

Currently, We only dispatch to customers by using transport companies.

• If you notify us of payment before 12.00, we will dispatch goods within that day, working day, Monday - Saturday.
• If you notify us of payment after 12.00, we will dispatch goods the next working day.

** In case of any problems that we will not be able to dispatch to you on the above conditions, we will notify to you in advance. **

** For the list of transport companies we use, please click here. **

For international customers

Please contact us or notify us when placing an order

1. Goods purchased cannot be refunded or exchanged.
2. In case of problems
   1. If the problem is from the product itself or production process, we will replace the same product to customer if the product is return within 7 days from purchasing date. In case of problem after 7 days, the company reserves the right to repair the problematic product. This, however, depends on the discretion of the store that whether or not the product has been used for a long time. In case the product has a problem because the product has been used for a long time such there are normal wears and tears. The company reserves the right to deny responsibility.
   2. If the products are modified, disassembled, destroyed, damaged or deformed - to any part of the product. The company reserves the right not to be responsible.
3. In case of repair, there might be a cost incur both parts and labor. The buyer must be responsible for all costs. However, the company will notify the cost to the customer.
4. Any expense for shipping the goods back or returning the goods will be customer's burden.
5. The company reserves the right not to be responsible for any losses or damages during transportation.
6. traautoparts.com reserves the rights to cancel or alter any parts of the terms and conditions without prior notice.